Does HP take laptop hard drive when you send my laptop to get it fixed under the 1 year warranty?
Posted by admin | Posted in PDA Phone | Posted on 10-06-2009
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I know Dell sometimes makes you take out your laptop hard drive before you send it to them to get it fixed for privacy purposes. Will HP do the same or is it required for them to look at whats on your hard drive too? Also, the Hp i have comes with the 1 year warranty. Thanks.
Content by Angel Ponsel
Content by Home Decor Zine
It’s probably up to you.
HP’s notebook warranty stipulates that if a component fails, HP can choose to replace it. Once that part has been removed from the computer, it becomes HP’s property. The company’s policies also state that it is not responsible for damage to or loss of data. -
You should always back up your drive before sending it anywhere. You don’t say why you’re sending it back, but if you do and the problem is with the drive then they won’t be able to fix it.
Content by Joomla Developer
Unless its a hard drive problem they shouldn’t need it to fix your laptop.
I would give them a call and ask them if they need it. But chances are they will not. I had a laptop repaired by gateway and they didnt need the harddrive.
Content by Home Decor Zine
Depends on what your problem with the laptop is, but you should always assume that you will lose any data this is on the hard drive if you send it in for warranty repair.